Shop Policy

Customer Care

We're here to make your experience with Soluma smooth and personal.

If you have any questions about your order, our products, or anything else, feel free to reach out.

We'll get back to you as soon as possible.

Privacy

Your privacy is important to us.

When you place an order, we collect the necessary personal information such as your name, address, email and payment details to process and deliver your order.

Your information is only used to:

process your order
communicate about your purchase
improve our services

We do not sell or share your personal data with third parties, except where necessary for payment and shipping.

You have the right to access, update or request deletion of your personal data at any time.

For any questions, please contact: info@soluma-essentials.com

This website may use cookies to improve your browsing experience.

Terms & Conditions

By placing an order on this website, you agree to the following terms.

All products are created and handled with care. As each item is prepared in small batches, slight variations may occur.

Prices are listed in euros and may be subject to change at any time.

Orders will be processed within the stated timeframe. Delivery times may vary depending on location and external factors.

We reserve the right to refuse or cancel an order if necessary.

Soluma is not liable for delays caused by shipping carriers or circumstances beyond our control.

For more information about shipping and returns, please refer to our Shipping & Returns page.

Payment Methods

iDEAL
Credit / Debitcards
PayPal