top of page

Shipping & Returns

We ship your order with care and attention. Below you'll find everything you need to know about shipping, delivery and returns. 

Shipping

Orders are processed within 1-3 business days.

Shipping within the Netherlands:

  • € 4.95 shipping fee

  • Free shipping on orders above € 50

International shipping:

  • € 19.95 flat rate

  • Free shipping on orders above € 75

Estimated delivery time: 

Netherlands: 1-3 business days after dispatch

International: 3-5 business days after dispatch

You will receive a tracking link once your order has been shipped. 

Returns

Due to the nature of our products, returns are only accepted if the item is unused and in its original condition. 

You have the right to return your order within 14 days of receiving it, without giving a reason. 

For hygiene reasons, we cannot accept returns on opened or used products. 

To start a return, please contact us at: 

info@soluma-essentials.com

Return shipping costs are the responsibility of the customer. 

Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. 

Include your order number and a photo so we can assist yiu as quickly as possible. 

We're here to keep your experience smooth and effortless. 

bottom of page