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Shipping & Returns

We ship your order with care and attention. Below you'll find everything you need to know about shipping, delivery and returns. 

Shipping

Orders are processed within 1-3 business days.

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Shipping within the Netherlands:

  • € 4.95 shipping fee

  • Free shipping on orders above € 50

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International shipping:

  • € 19.95 flat rate

  • Free shipping on orders above € 75

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Estimated delivery time: 

Netherlands: 1-3 business days after dispatch

International: 3-5 business days after dispatch

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You will receive a tracking link once your order has been shipped. 

Returns

Due to the nature of our products, returns are only accepted if the item is unused and in its original condition. 

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You have the right to return your order within 14 days of receiving it, without giving a reason. 

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For hygiene reasons, we cannot accept returns on opened or used products. 

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To start a return, please contact us at: 

info@soluma-essentials.com

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Return shipping costs are the responsibility of the customer. 

Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. 

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Include your order number and a photo so we can assist yiu as quickly as possible. 

We're here to keep your experience smooth and effortless. 

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